Decimus, Exeter

Outstanding Service from Jo Turpin at Walter C. Parsons, Topsham Road, Exeter.

We would like to take this opportunity to praise Jo Turpin for the exceptional care, compassion, and professionalism she demonstrated while looking after our beloved relative, Catherine Pink, who passed away in December.

Jo went above and beyond in every aspect of her role, ensuring that Catherine was treated with the utmost dignity and that our family felt supported throughout the entire process. Her attention to detail, warmth, and dedication far exceeded our expectations, making a very difficult time a little easier to bear.

On the day of Catherine’s funeral, Jo was there to guide and support us, and her presence was invaluable. The respect she showed to Catherine, as well as the way she led her team, was truly commendable. One particularly touching gesture was the addition of pink ties worn by the team and pink ribbons on the hearse door handles—something Jo had thoughtfully arranged beforehand. It was a beautiful tribute and a testament to the care she puts into her work.

We feel that Jo deserves recognition for the incredible service she provides and for the way she represents Walter C. Parsons. Her dedication and professionalism reflect so positively on the company, and we cannot thank her enough for all she has done for our family.

We would highly recommend Jo and the team at Walter C. Parsons to anyone in need of compassionate and dignified funeral services.

Thank you.

Mike Vinnicombe

I can’t thank Jade enough for her services recently for my late Nanny June. Every step made was with such compassion and attention to detail, making sure we were happy but not too overwhelmed with all there is to do. She was so helpful to myself and my family, while perfectly respectful, the day went so smoothly because of this. Thank you so much for everything you did, you are such a credit to the company & the industry as a whole. All my love x

Sensitive and professional throughout. All the staff worked hard to make everything run smoothly and maintained regular contact from the very first contact. Thanks.

If I could give more than 5 stars I would.

Jo Turpin at the Topsham Road, Exeter Branch, was truly outstanding from start to finish. She carefully and thoughtfully arranged the funeral of my husband, John Holman. She comforted us right from the first phone call and especially when I visited the chapel of rest.

Her efficiency in organising the funeral was second to none. The day was beautiful and everything ran smoothly, thanks to the hard work Jo had put in.

She's a credit to the profession and my family and I can't thank her enough.

Thank you.

Pam Holman and family

I cannot speak highly enough of staff at the Topsham Road branch. Darren and Jo were great. Jo was so kind, understanding and caring and was always there for me to answer questions and guide me through details.. They carried out the wishes of myself and my grandson after my daughter tragically died and their whole ethos was about caring and respect, even the jewellery returned to us was packaged in suitable boxes and pouches. Thank you so much to you all.

My mother-in-law died recently at the grand old age of 92. Most funeral directors seem to have a 5* in Exeter which is great but what led us to WCP was the comprehensive information given on their website re: actual costs/services etc. This information meant that we didn't feel entirely clueless at a very difficult time emotionally and when we would be expecting to spend £1,000's on a funeral. They provided a choice of Celebrant (we didn't want a religious service) and all the 'usuals' - Coffin/hearse/flowers/emotional and practical support/crematorium etc. We are very happy to recommend Darren and co. And would use Walter C Parsons again (but hope not to just yet). 'Our' funeral ended up at around the £3k mark which we felt very reasonable. We understand that there are both cheaper and more expensive packages available - check their site!

I couldn't have wished for a kinder or more understanding funeral director than James - he was fabulous and so helpful, efficiently dealing with and gently guiding me through all the necessary arrangements at this very sad, emotionally draining time , and yet miraculously he quietly managed to keep my spirits up throughout - nothing was too much trouble.

Thank you James and to everyone involved, for all the care and attention your very necesary service gave to me and my family.

We would like to thank W Parsons especially James who arranged the funeral for Bradley.

He made the day easier to bear with his compassion, attention to detail and very professional manner in which the funeral was carried out.
We would recommend W Parsons to anyone looking for an excellent funeral director.

Thank you once again

Valerie Loughman & Tina Stevens