The Firs, Crownhill, Plymouth

A massive thank you to all at Walter Parsons funerals Crownhill, for making the process of our Mums a little less stressful. Having the funeral plan in place, and having their support and expertise through every stage of the preparations, was such a great help. The process from start to finish was excellent. Everything that we asked for was perfect, the flowers they arranged were beautiful and the service sheets were lovely. The car drivers were so respectful and nothing was too much for them. We cannot recommend Walter Parsons enough.

Stephen initially took our brief after our son died, with care and respect he helped us make all decisions. Then Zani, Matthew and Lucy produced a beautiful order of service and a reflections video. The flowers were stunning and what was a very difficult time was made much easier and very beautiful. Thank you Parsons

Walter C. Parson (Plymouth) looked after my father's funeral in early January. Every detail from beginning to end was so professionally and caringly dealt with - Dad would have been immensely pleased and proud, as were we, the family. WCP covered everything, starting off with a very helpful guide list of things to be done or to consider, and Claire was always quick to reply to any query... a lovely, patient lady. We could not have asked a better company to look after Dad.

Claire from Walter Parsons helped me have my mums clothes made into bears. Claire arranged for Tiller and co to make this possible. My brother and I are overwhelmed by the quality of the bears. I fully recommend having them done with your loved ones clothes. Thank you for a quick and easy service .

On behalf of myself and my family, I would like to offer my sincere thanks to Matthew and the team at Walter Parsons for the arrangements made to ensure that my father’s Memorial Service and interment of his ashes, last Friday proceeded so perfectly. Thank you also for introducing us to the Celebrant, Wendy Coulton, whose Service was delivered beautifully and sensitively. It was a lovely funeral which truly honoured my father and the long life which he enjoyed. Sent from my iPad

Claire was so helpful while we planned Mums funeral. Nothing was too much trouble and we felt supported at every step of the journey. On the day, again Claire was there for us. Would totally recommend Walter Parsons, they have been amazing.

Just a quick email to thank you all, especially Matthew for arranging Harry’s funeral. We cannot express our gratitude enough with the kindness and professionalism you put into everything. Every little detail was covered making life so much easier for us all during this difficult time. The communication and compassion was outstanding and we honestly couldn’t recommend you enough. Huge thanks to Matthew for being so patient and understanding with Joan and organising everything so meticulously. Thank you once again, Kristina and family.

Pidgens funeral directors in Torpoint recently handled my sister's funeral. They were polite, professional and went above and beyond to ensure that everything went well. My thanks and gratitude to David and Graham for their patience and professionalism.

There aren't enough words that could express our gratitude, to Claire & Matthew. From our initial appointment, the care and attentiveness, we recieved, was nothing less than amazing. A painful time was made so much more bearable, by them both, and they're attention to detail ensured our experiance was a comfortable one. But, most importantly, that my Dad's funeral was nothing less than perfect, in every way.

I can't thank the team at WP Crownhill enough. From the first call there was no pressure and I had absolute confidence in them. So kind, understanding, gentle and professional. Nothing was too much. They went above and beyond helping to create the best possible send off for my soulmate. They took time to get to know you and on the day Matthew was so 'in tune', gentle and professional. 'A thank you' doesn't seem adequate.

My family and I would like to thank W C Parsons Crownhill, for the superb service they provided for our mums funeral. From the initial meetings with Neil, Matthew and Lucy, the communication was first class, allowing for the process to be as seamless as possible. The care and respect they afforded us was second to none. On the day of the funeral, the support we received from the team and the Celebrant Wendy, helped enormously to providing a very dignified and memorable service for our mum.. For W C Parsons courtesy, professionalism and compassion at the most difficult of times, we will always be grateful.

Parson's recently conducted the funeral arrangements for my Mother, they provided an excellent service throughout the whole experience. Prior to my Mother's death I went to the Crownhill office to enquire about funeral procedures and planning.  I was provided with a very clear understanding of options for the funeral and the legal requirements.  I was overseas when Mother died and had a number of phone calls and an email correspondence with Parson's. I was given excellent clear information about what needed to be done and given guidance on how to achieve it.  On my arrival in the UK and at the funeral Parson's continued to provide an excellent service keeping me up to date and highlighting any decisions that needed to be made. As I struggled to contact the required faceless bureaucratic entities Walter C Parson was in contrast easy and a pleasure to deal with. Highly recommended.

Thank you so much to everyone at your Newton Abbot offices. My mother Thelma Skinner passed away at Newton Abbot Hospital on 2nd August and her remains were sent to yourselves. Chloe was a credit to you in her dealings with me. She acted with respect, dignity and kindness. I can’t fault the service I received throughout the whole sad occasion. I thank you very much. You made it easy to understand and cope. Thank you.

I cannot praise Walter C. Parson Funeral Directors enough. Matthew and the team were wonderful. They were so efficient at keeping us informed at every step of the process, they helped guide us in the decision making and recommended wonderful people, from the florist to the person who conducted the service. In what was a very difficult time, they looked after us all. Thank you.

Everyone at Walter Parsons are an utterly fantastic team. The love, care and attention to detail is amazing and my Dad had the most beautiful send off. The great recommendation of Vicki Jenson as our celebrant, again, perfect in every way. We truly can't thank you all enough Lena McGuire & John Zarb

Dear Tanya and the Walter C. Parson team at Plympton, I would like to pass on my gratitude to yourself, Shaun, and the whole team who contributed to making Ray's funeral the best it could possibly have been. The work you all do to help people get through such a stressful and sad process of saying goodbye to their loved ones, takes a special kind of skill and dedication. The team delivered, both during the preparation and on the day in a professional manner with a very personal touch. Thankyou! Special thanks to our driver Aston for a smooth drive, and for keeping my three boys 'entertained and engaged' on the processions around town. With kindest regards, James

We used the Plympton office and found them to be professional and compassionate. When we walked into the office we knew what mum wanted but not how to arrange it. From the moment we rang to make an appointment through to mum's burial they walked us through each stage, answered any questions we had and kept us updated with progress of things. Really happy with service provided and would recommend them .

I would like to thank Matthew and his team at the crownhill branch who dealt with all the funeral arrangements of my late brother.Vicki the celebrant was brilliant and the service she gave was just as i wanted.On the day everything went to plan.Everyone concerned was helpful from day one and nothing was too much trouble they have all been very professional and courteous andcant fault them in anyway a big thank you to you all and i highly reccomend your services. Nicholas Majewski

I can't recommend Walter C. Parson funeral directors enough. They helped with my grandads funeral many years ago, so when my mum recently passed, we went back, and they have been phenomenal. Matthew has been looking after us, and he's handled everything wonderfully. I feel like he went above and beyond, checking in with us regularly both before the service and during, ensuring everything was exactly as we wanted, remembering not only our names and details but everyone else involved too. It was never going to be an easy thing to go through, but Matthew and everyone we spoke to at WCP made it so much more manageable. THANK YOU

When my husband died recently we approached Walter C Parson to take care of his funeral. My husband knew several members of this highly-regarded family company, and had specified them in his will. John Ware, Managing Director, visited us at home, accompanied by Emma, trainee funeral director, to discuss arrangements. Nothing was too much trouble. John liaised with Weston Mill Crematorium, where we wanted a short family cremation, and China Fleet Club, where we planned to hold a celebration of my husband's life. He visited China Fleet to make sure their sound system was compatible with his equipment. We had several phone calls and emails, particularly about the Order of Service, because I kept wanting to make amendments. The final booklet was superb - very high quality design and paper. On the day of the funeral there was a large number of staff at the Crematorium, making sure everything ran smoothly. They then set everything up at China Fleet, in readiness for the ceremony. John Ware was there throughout, a very reassuring presence. He had a copy of what I planned to say, ready to step in if I couldn't do it. He informed the staff there when we needed more chairs etc. His technician provided good back-up, playing the music and a slideshow. The whole day ran incredibly smoothly, mainly due to the organisation, caring approach and professionalism of John Ware. My husband would have been so proud. Thank you.

I am so grateful to Walter C. Parsons for the help and support they showed me with the recent passing of my wife. Everything was handled in professional manner. Martin was very good with gilding me through the whole thing and especially day of the funeral, he never tried to rush me always saying take you time there’s no rush. I would recommend W C Parsons to anyone looking for undertaker. Excellent team.

Words cannot describe our gratitude at using Walter C. Parsons for the recent passing of my father. Everything was handled in the most professional manner and it was, as much as possible given the circumstances, a joy to work with them. Harriet was incredible and eased the burden incredibly. Nothing but thanks and appreciation for this team.

I would like to pass on my sincere & grateful thanks on behalf of my family & I for the wonderful professional manner in which my Mum’s funeral was conducted. Although there were only a small number of us there, 17 in total, the positive comments were numerous & fully deserved,(to many to list). My favourite was from Dad (Ex-Navy) “They are well dressed, Well drilled & Bloody good” Thank you all so very much. Glenn Bradley

The team at WCP Crownhill were very professional in carrying out mum's funeral. They made it a nice experience and easy to talk about, and arranged everything for us. Thanks to Harriet and the pallbearers for a considerate and respectful service. Kind regards and much love, Gary Lincoln

Amazing people who look after you throughout your difficult journey, nothing is too much trouble, anything you want they make possible or try their best to achieve. Harriet did my fathers funeral, on the day harriet and her co workers looked stunning, so professional and they even wore the ties of the colour scheme. My nan has recently used them for my grandads funeral also im not sure what the man was called but he has been brilliant. All the staff even the receptionists are fantastic. Such a good service wouldnt go anywhere else now. Also very reasonable prices.